Finding the Right HVAC Technician Shouldn’t be an Easter Egg Hunt

When something goes wrong with your HVAC unit, you may feel like calling the first technician you come across. However, you owe it to yourself to have nothing but the best when it comes to your home comfort.

Step 1: Finding the best HVAC Technician that services Ripon and the surrounding areas.
What qualities are you looking for? While some characteristics can be found by visiting a company's website, keep in mind you can obtain a lot of information from reading customer reviews on Google and Facebook.

Step 2: Certifications

  • NATE Certification - 
Adding to its extensive history, CTC stays current with technology including having seasoned technicians who are certified through North American Technician Excellence (NATE). This non-profit organization certifies technicians in air conditioning, heat pumps, gas and oil heating, service for hydronic systems, and geothermal heat pump loop installation. NATE certification testing represents real-world working knowledge and has been a priority in the HVACR industry for nearly 20 years. Continuous training and accumulation of knowledge are the benefits of relying on CTC's positive longstanding reputation.
  • NCI Certification - 
Several CTC technicians have been certified by the National Comfort Institute, Inc. (NCI)whose mission is to, "provide training, test instruments, and consultation to HVAC contractors worldwide so they may provide safer, more comfortable, and more energy-efficient homes and offices." In order to receive NCI certification, our technicians attend training classes and pass a hands-on examination.
  • EPA 608 Universal Certification
 - All of our CTC service technicians are certified by the United States Environmental Protection Agency (EPA). This important certification covers working safely with refrigerants and is regulated through the Clean Air and Water Act. EPA 608 Universal Certified technicians are required to have a strong knowledge of handling ozone-depleting refrigerants and related EPA regulations.

Step 3: Qualities of a Good HVAC Technician

  • Appearance - Your HVAC technician should arrive in a well-maintained, clearly marked vehicle and uniform.
  • Preparedness - Your HVAC technician shouldn't have to leave your property to fetch tools that were left at the shop. When a professional comes to complete a job in a single visit, he or she should have all the necessary tools available and accessible. A technician who is prepared shows that he or she values your time.
  • Timeliness - This is a big quality that stretches beyond the HVAC industry. At Condon Total Comfort we have a track record of arriving on time for appointments with clients demonstrating reliable time management skills and ability. This is crucial when your cooling or heating system is down, as you won't be able to use your unit until the repairs are finished. The first step in quickly completing a repair call is to arrive on time.
  • Clean-up - Finally, find out what a company's reputation is regarding clean-up. A good technician will never leave a mess and will always clean up after himself. You can search for reviews from clients of other businesses to find out what kind of overall experience was had as well as the kind of condition homes are generally left in.

By calling Condon Total Comfort Inc. and by keeping these simple points in mind this spring, you'll be able to find a technician to serve your needs with little stress and little reservation. Contact us today and breathe easier this spring.